Customer Support Inbox
A private shared inbox for web chat and customer conversations, based on Chatwoot Community Edition v4.16.2.
What you get
- Shared inbox, assignments, private notes, labels, automation, contacts, and reports.
- Website support bubble and real-time browser conversations.
- 50 GB encrypted attachment storage with dedicated PostgreSQL and Redis storage.
- Secure initial administrator email and password handoff.
Screenshots
Why buy it
Give support teams a private browser-based inbox for customer conversations, assignments, notes, labels, automation, reporting, and a website chat bubble.
This service is based on Chatwoot Community Edition v4.16.2, the MIT-licensed Community Edition. It includes a private HTTPS endpoint, encrypted attachment storage, PostgreSQL, Redis, and secure initial administrator credential handoff. SMTP is not preconfigured, so email inboxes, outbound email notifications, and password recovery are unavailable until an operator configures SMTP. Enterprise-only and white-label capabilities are not included.
One place for customer conversations
- Receive and assign website chat conversations in a shared team inbox.
- Use private notes, labels, canned responses, automation, contacts, and reporting.
- Control agents, inboxes, business hours, availability, and customer data from the application.
Email requires operator configuration
SMTP is not configured by default. Email inboxes, outbound email notifications, invitations that require email delivery, and password recovery do not work until an operator configures and verifies SMTP.
Community Edition and license
The service is based on Chatwoot Community Edition v4.16.2 under the MIT License. Enterprise-only features and white-label claims are not included. Required notices remain intact.
Independent service
Chatwoot is referenced only to identify the upstream software. Cli>_ is not affiliated with, sponsored by, or endorsed by Chatwoot or its maintainers.
電子クラウドサービスの提供
サービスは、お支払いと初期設定完了後に電子的に提供されます。物理的な配送費用は発生しません。
グローバルアクセス対応のEUインフラストラクチャ
カスタマーサポートは主にEU/EEAのインフラストラクチャで運用されています。米国を含むヨーロッパ以外の地域のお客様もご利用いただけますが、国境を越えた遅延が発生する可能性があります。制裁対象または禁止されている地域では利用できません。
クレジットと払い戻しについて
プリペイドクレジットは、今後の利用可能なサービスにご利用いただけます。お支払いには原則としてご返金できません。ただし、法令により定められている場合や、CLI & Openが書面で明示的に合意した場合は除きます。
Agent API
Agents can read product data and request quotes through the public API. Commit actions such as payment or order placement require human confirmation.
お客様からの信頼の証: 実際のレビュー
お客様のレビューは、承認後こちらに表示されます。