Customer Support Inbox
customer support shared inbox live chat Chatwoot Community Edition team inbox

Customer Support Inbox

A private shared inbox for web chat and customer conversations, based on Chatwoot Community Edition v4.16.2.

chatwoot detail

What you get

  • Shared inbox, assignments, private notes, labels, automation, contacts, and reports.
  • Website support bubble and real-time browser conversations.
  • 50 GB encrypted attachment storage with dedicated PostgreSQL and Redis storage.
  • Secure initial administrator email and password handoff.

Podatki o obračunu podjetja

Uporabite registrirano ime podjetja, davčne številke in naslov podjetja za izstavitev računa.

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Final price: 129,90 €

Screenshots

Why buy it

Give support teams a private browser-based inbox for customer conversations, assignments, notes, labels, automation, reporting, and a website chat bubble.

This service is based on Chatwoot Community Edition v4.16.2, the MIT-licensed Community Edition. It includes a private HTTPS endpoint, encrypted attachment storage, PostgreSQL, Redis, and secure initial administrator credential handoff. SMTP is not preconfigured, so email inboxes, outbound email notifications, and password recovery are unavailable until an operator configures SMTP. Enterprise-only and white-label capabilities are not included.

One place for customer conversations

  • Receive and assign website chat conversations in a shared team inbox.
  • Use private notes, labels, canned responses, automation, contacts, and reporting.
  • Control agents, inboxes, business hours, availability, and customer data from the application.

Email requires operator configuration

SMTP is not configured by default. Email inboxes, outbound email notifications, invitations that require email delivery, and password recovery do not work until an operator configures and verifies SMTP.

Community Edition and license

The service is based on Chatwoot Community Edition v4.16.2 under the MIT License. Enterprise-only features and white-label claims are not included. Required notices remain intact.

Independent service

Chatwoot is referenced only to identify the upstream software. Cli>_ is not affiliated with, sponsored by, or endorsed by Chatwoot or its maintainers.

Elektronska dostava storitev v oblaku

Storitev se aktivira elektronsko po plačilu in nastavitvi. Ni nobenih stroškov za fizično dostavo.

Infrastruktura EU z globalnim dostopom

Storitev za stranke poteka predvsem na infrastrukturi EU/EGP. Stranke izven Evrope, vključno s ZDA, lahko naročijo storitve, vendar je treba upoštevati morebitne zakasnitve zaradi povezave med regijami. Dostop ni omogočen za države, ki so pod sankcijami ali prepovedane.

Dobropisi in povračila

Predplačniško kreditno sredstvo se lahko uporabi za upravičene prihodnje storitve. Plačila niso povratna, razen če to zahteva obvezna zakonodaja ali če se CLI & Open izrecno pisno strinja.

Agent API

Agents can read product data and request quotes through the public API. Commit actions such as payment or order placement require human confirmation.

Preverovane ocene strank

Ocene strank bodo tukaj prikazane po odobritvi.