Customer Support Inbox
A private shared inbox for web chat and customer conversations, based on Chatwoot Community Edition v4.16.2.
What you get
- Shared inbox, assignments, private notes, labels, automation, contacts, and reports.
- Website support bubble and real-time browser conversations.
- 50 GB encrypted attachment storage with dedicated PostgreSQL and Redis storage.
- Secure initial administrator email and password handoff.
Screenshots
Why buy it
Give support teams a private browser-based inbox for customer conversations, assignments, notes, labels, automation, reporting, and a website chat bubble.
This service is based on Chatwoot Community Edition v4.16.2, the MIT-licensed Community Edition. It includes a private HTTPS endpoint, encrypted attachment storage, PostgreSQL, Redis, and secure initial administrator credential handoff. SMTP is not preconfigured, so email inboxes, outbound email notifications, and password recovery are unavailable until an operator configures SMTP. Enterprise-only and white-label capabilities are not included.
One place for customer conversations
- Receive and assign website chat conversations in a shared team inbox.
- Use private notes, labels, canned responses, automation, contacts, and reporting.
- Control agents, inboxes, business hours, availability, and customer data from the application.
Email requires operator configuration
SMTP is not configured by default. Email inboxes, outbound email notifications, invitations that require email delivery, and password recovery do not work until an operator configures and verifies SMTP.
Community Edition and license
The service is based on Chatwoot Community Edition v4.16.2 under the MIT License. Enterprise-only features and white-label claims are not included. Required notices remain intact.
Independent service
Chatwoot is referenced only to identify the upstream software. Cli>_ is not affiliated with, sponsored by, or endorsed by Chatwoot or its maintainers.
Електронска испоставка на облачна услуга
Услугите се активираат електронски по плаќањето и процесот на вградување. Не се наплаќа физичка достава.
Инфраструктура на ЕУ со глобален пристап
Корисничките услуги работат првенствено на инфраструктура во ЕУ/ЕЕА. Корисниците надвор од Европа, вклучително и САД, можат да нарачуваат услуги, но треба да очекуваат латентност помеѓу регионите. Достапноста не важи за санкционирани или забранети јурисдикции.
Кредит и враќање на пари
Предвреме платениот кредит може да се користи за услуги во иднина. Плаќањата не се враќаат, освен ако законски прописи не предвидуваат поинаку или CLI & Open изрично се согласува писмено.
Agent API
Agents can read product data and request quotes through the public API. Commit actions such as payment or order placement require human confirmation.
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