Customer Support Inbox
A private shared inbox for web chat and customer conversations, based on Chatwoot Community Edition v4.16.2.
What you get
- Shared inbox, assignments, private notes, labels, automation, contacts, and reports.
- Website support bubble and real-time browser conversations.
- 50 GB encrypted attachment storage with dedicated PostgreSQL and Redis storage.
- Secure initial administrator email and password handoff.
Screenshots
Why buy it
Give support teams a private browser-based inbox for customer conversations, assignments, notes, labels, automation, reporting, and a website chat bubble.
This service is based on Chatwoot Community Edition v4.16.2, the MIT-licensed Community Edition. It includes a private HTTPS endpoint, encrypted attachment storage, PostgreSQL, Redis, and secure initial administrator credential handoff. SMTP is not preconfigured, so email inboxes, outbound email notifications, and password recovery are unavailable until an operator configures SMTP. Enterprise-only and white-label capabilities are not included.
One place for customer conversations
- Receive and assign website chat conversations in a shared team inbox.
- Use private notes, labels, canned responses, automation, contacts, and reporting.
- Control agents, inboxes, business hours, availability, and customer data from the application.
Email requires operator configuration
SMTP is not configured by default. Email inboxes, outbound email notifications, invitations that require email delivery, and password recovery do not work until an operator configures and verifies SMTP.
Community Edition and license
The service is based on Chatwoot Community Edition v4.16.2 under the MIT License. Enterprise-only features and white-label claims are not included. Required notices remain intact.
Independent service
Chatwoot is referenced only to identify the upstream software. Cli>_ is not affiliated with, sponsored by, or endorsed by Chatwoot or its maintainers.
Entrega eletrônica do serviço em nuvem
Os serviços são provisionados eletronicamente após o pagamento e a configuração inicial. Não há custos de envio físico.
Infraestrutura da UE com acesso global
Os serviços de atendimento ao cliente funcionam principalmente na infraestrutura da UE/EEE. Clientes fora da Europa, incluindo os EUA, podem encomendar serviços, mas devem esperar latência entre regiões. A disponibilidade não se aplica a jurisdições sancionadas ou proibidas.
Créditos e reembolsos
O crédito pré-pago pode ser usado para serviços futuros elegíveis. Os pagamentos são irrecuperáveis, exceto quando exigido por lei ou quando a CLI & Open concordar expressamente por escrito.
Agent API
Agents can read product data and request quotes through the public API. Commit actions such as payment or order placement require human confirmation.
Avaliações de clientes verificadas
Os depoimentos dos clientes aparecerão aqui após aprovação.