FreeScout
A private shared inbox and help desk for organizing customer email, assignments, notes, and team replies.
What you get
- Shared support inboxes with assignments, conversation status, and private notes.
- Customer history and team collaboration without exposing personal mailbox credentials.
- Persistent application and database storage with operational backups.
- Secure initial administrator username, email, and password handoff.
Screenshots
Why buy it
FreeScout turns team email into a focused support desk with shared mailboxes, conversations, assignments, notes, and customer history. Cli>_ operates the private runtime, database, persistent storage, HTTPS endpoint, backups, and initial administrator credential handoff.
Handle customer email from one shared workspace, assign conversations to teammates, add private notes, follow response history, and keep mailbox ownership clear. The included service provides a private FreeScout instance with persistent application and database storage plus seven-day operational backup retention. Your administrators control mailboxes, users, modules, outbound email, and support workflows.
Keep support work organized
- Bring shared support mailboxes into one queue with ownership and status visible to the team.
- Assign conversations, add private notes, and preserve context across replies.
- Review customer history and use saved replies to answer recurring questions consistently.
What Cli>_ operates
Cli>_ provisions and operates the FreeScout application, database, TLS endpoint, encrypted persistent storage, resource limits, operational backups, and initial administrator handoff. Your administrators remain responsible for mailboxes, email delivery settings, users, modules, customer data, and support policy.
Independent hosting service
FreeScout is referenced to identify the upstream software used by this service. The FreeScout name and project assets belong to their respective owners. Cli>_ is an independent hosting provider and is not affiliated with, sponsored by, or endorsed by the FreeScout project.
電子クラウドサービスの提供
サービスは、お支払いと初期設定完了後に電子的に提供されます。物理的な配送費用は発生しません。
グローバルアクセス対応のEUインフラストラクチャ
カスタマーサポートは主にEU/EEAのインフラストラクチャで運用されています。米国を含むヨーロッパ以外の地域のお客様もご利用いただけますが、国境を越えた遅延が発生する可能性があります。制裁対象または禁止されている地域では利用できません。
クレジットと払い戻しについて
プリペイドクレジットは、今後の利用可能なサービスにご利用いただけます。お支払いには原則としてご返金できません。ただし、法令により定められている場合や、CLI & Openが書面で明示的に合意した場合は除きます。
Agent API
Agents can read product data and request quotes through the public API. Commit actions such as payment or order placement require human confirmation.
お客様からの信頼の証: 実際のレビュー
お客様のレビューは、承認後こちらに表示されます。