FreeScout
A private shared inbox and help desk for organizing customer email, assignments, notes, and team replies.
What you get
- Shared support inboxes with assignments, conversation status, and private notes.
- Customer history and team collaboration without exposing personal mailbox credentials.
- Persistent application and database storage with operational backups.
- Secure initial administrator username, email, and password handoff.
Screenshots
Why buy it
FreeScout turns team email into a focused support desk with shared mailboxes, conversations, assignments, notes, and customer history. Cli>_ operates the private runtime, database, persistent storage, HTTPS endpoint, backups, and initial administrator credential handoff.
Handle customer email from one shared workspace, assign conversations to teammates, add private notes, follow response history, and keep mailbox ownership clear. The included service provides a private FreeScout instance with persistent application and database storage plus seven-day operational backup retention. Your administrators control mailboxes, users, modules, outbound email, and support workflows.
Keep support work organized
- Bring shared support mailboxes into one queue with ownership and status visible to the team.
- Assign conversations, add private notes, and preserve context across replies.
- Review customer history and use saved replies to answer recurring questions consistently.
What Cli>_ operates
Cli>_ provisions and operates the FreeScout application, database, TLS endpoint, encrypted persistent storage, resource limits, operational backups, and initial administrator handoff. Your administrators remain responsible for mailboxes, email delivery settings, users, modules, customer data, and support policy.
Independent hosting service
FreeScout is referenced to identify the upstream software used by this service. The FreeScout name and project assets belong to their respective owners. Cli>_ is an independent hosting provider and is not affiliated with, sponsored by, or endorsed by the FreeScout project.
전자 클라우드 서비스 제공
서비스는 결제 및 온보딩 후 전자적으로 제공됩니다. 배송비는 없습니다.
글로벌 액세스가 가능한 EU 인프라
고객 지원은 주로 EU/EHP 인프라에서 운영됩니다. 유럽 외 지역(미국 포함)의 고객도 서비스를 이용할 수 있지만, 국가 간 지연이 발생할 수 있습니다. 제재 대상 또는 금지된 지역에서는 서비스 제공이 제한될 수 있습니다.
크레딧 및 환불 안내
선불 크레딧은 향후 이용 가능한 서비스에 사용하실 수 있습니다. 결제는 원칙적으로 환불되지 않으며, 법률에 따라 환불이 필요한 경우 또는 CLI & Open에서 서면으로 명시적으로 동의하는 경우에만 가능합니다.
Agent API
Agents can read product data and request quotes through the public API. Commit actions such as payment or order placement require human confirmation.
실제 고객 후기
고객 리뷰는 승인 후에 이 곳에 나타납니다.